Have you ever arrived home on a late-night or early-morning flight, breezed through a deserted customs area, and awaited your bags in an cavernous baggage claims hall? Has it ever happened to you at London’s Heathrow Airport?
I’ve been through London’s Heathrow Airport several times. It’s always an experience. My first time was shortly before 9/11. I was rather taken aback when my passport was checked no less than five times before I boarded my flight home. Little did I know that just a few months later, Heathrow’s approach would become the new normal.